On a scale of 1-5, I wish I could give them a 6.
I called Optimal Debt Solutions about 3 1/2 years ago when I could just no longer deal with the credit card debt I had gotten myself into (stupidly) and had just hit rock bottom. I was assigned to Michael Faust as my account manager. From the beginning, Michael made me feel comfortable, understanding of my predicament and that together we would get through this process. He was always responsive and patient with me (I can be obsessive sometimes!); he was always truthful with what was being done and worked through any issues I had. I did get sued at one point by a company but Optimal Debt Solutions, again, worked with me and got me through that hard part as well. 3 1/2 years later, as they stated when I started, I am out of credit card debt and able to start rebuilding my financial life. I am not happy that I got into credit card debt in the first place (I was a stupid college student) but I was lucky to be referred to First Choice and able to have this second chance. On a scale of 1-5, I wish I could give them a 6.
- Brynne Macomber
Thank you for the quick response and your help.
So after a miss understanding I left a comment on here and the manger called me within 30 mintues of me leaving the review. So I want to say thank you for the quick response and your help.
- Quinysha Williams
Optimal Debt Solutions is a wonderful company to work with.
My experience has been very good with Optimal Debt Solutions. I was treated well and the staff were kind and efficient. We were given a plan as to how our accounts would be paid and all went as it should have. thanks to that plan we have cut our debt down immensely. And in a much shorter time than expected. Optimal Debt Solutions is a wonderful company to work with.
- Barbara Clark
They contacted may collectors and negotiated a settlement.
Easy ..... They contacted may collectors and negotiated a settlement, then paid them. I paid a lower monthly payment until the collections were satisfied
- Randy Huff
I thank this company.
This process took me 4 years to complete but because my balances were $0.00 i was able to refinance my home and get cash back. I thank this company.
- Jenn Kearney
They got me out of debt for roughly half of what I owed.
I had to many creditors to counts. They got me out of debt for roughly half of what I owed. The people were helpful and always kept me informed when another deal had been made.
- Chris Holdread
Awesome very nice kind and helpful.
- Tracy Slaick
So grateful for everything they have done for me.
I have had such an amazing experience with Optimal Debt Solutions! They went above and beyond my expectations... Any misunderstandings, or questions were cleared up within a timely manner... I am Soo grateful for everything they have done for me.
- Michele Sciubba
Great program deff saved me alot of money.
- Shannon Meadows
Very helpful and always prompt on return emails and phone messages!
- Ronald Buller
My Optimal Debt Solutions experience was absolutely awesome.
My Optimal Debt Solutions experience was absolutely awesome—they helped me get out of debt! Thank you Michael Faust and staff!
- Matt Jessup
Good program-it works-highly recommend.
- Michelle Eady
Absolutely pleased with this company.
Absolutely pleased with this company. More than accommodating and very professional.
- Andrew Dodge
They got all my accounts settled in timely matter.
Everyone is really nice and they really know what they are doing. They got all my accounts settled in timely matter.
- Kristina Berwa
Never thought it would be this simple.
Was trying to get a mortgage, my loan officer pointed out one negative thing on my credit report, told me if I could get it removed, my score would go from a 669 to a 719. I googled credit repair services, signed up here, and now it’s off my record. Never thought it would be this simple. Thanks Joan and Nicole!
- Harrison Totherow
I'm so far very satisfied with this company.
Update. After 6 months with this company I'm happy to say they settled 2 of my 6 accounts I have with them. I used to pay a big amount but not anymore. I got them to lower my monthly payments. I'm so far very satisfied with this company.
- Roy Diaz
I am so grateful.
I will go back to First Choice if I ever need them again. They did a fabulous job of helping me and a family member settle some debt. It took time, but we are in the clear thanks to them. I am so grateful.
- Michelle Rosenlof
Thank you for your patience and understanding.
When I first contacted Optimal Debt Solutions I was literally drowning in debt. I had been out of work for about 18 months, and was living off of my credit cards. When I got back to work my cards were maxed out, I had 31k in credit card debt, and my minimum payments were over $700 a month. I couldnt sustain the situation. A buddy of mine from the Army recommended Optimal Debt Solutions, and they really did change my life. They cut my monthly payment in half, and although my program was scheduled to last 36 months, I was done in 30 months and they sent me a refund check. Today, I am shopping to buy a home, have no credit card debt and my life is so different from the bleak reality I was trudging through 4 years ago. Mr. Harrison, Mr. Fischer, and Ms. Brooks, thank you for your patience and understanding. My family thanks you as well.
- Micheal Rogers
All of the people I dealt with were very helpful and professional.
All of the people I dealt with were very helpful and professional. I aleadal have recommended them to a friend if mine
- Debbie Young
I highly recommend using them for any help you may need.
I had a great experience with communication and customer service. I highly recommend using them for any help you may need.
- Jada Smith
They have truly gone above and beyond in helping me.
The staff and managers at Optimal Debt Solutions have been the best. Professional, courteous, and very knowledgeable, they have guided me through a very challenging time in my life. I would recommend them to anyone who finds themselves in a difficult financial situation and needs advice. They have truly gone above and beyond in helping me.
Was always treated well by the staff.
I had a positive experience with Optimal Debt Solutions and was always treated well by the staff.
- Diane Guidici
My experience with this company was wonderful.
My experience with this company was wonderful. They helped me wipe out my credit card debt and always communicated with me about what was paid off and the amount. I would recommend this service to anyone struggling with debt.
- Dorothy Lepthien
This helped us get out of debt quicker.
I highly recommend Optimal Debt Solutions as they well informed us of each settlement and handled all the calls from creditors from day 1 for us. This helped us get out of debt quicker and especially helped us semi-retire sooner as well.
- Susan Duarte
- Susan CA
Couldn’t be more happy w/ them!!!!
This company helped me out in so many ways. I recently graduated from their program and am debt free from what I owed. They were in constant contact w/ me every step of the way. Couldn’t be more happy w/ them!!!!
- Jay Leonardo
Reliable company to help with debt relief!
I was helped by Daniel Fisher and Joe Creasy. They were able to pretty much cut my debt in half. They were totally transparent with me and always kind and responsive. You don't need to look anywhere else if you are trying to find a reliable company to help with debt relief!
- Leroy Griffith III
Helped explain what I need to do and calmed me down.
Daniel helped me and talked me down so much. I am in a troubling position and terribly confused, and he has helped explain what I need to do and calmed me down.
- Kaitlin Anderson
The staff has been very helpful.
The staff has been very helpful. They are always very courteous.
- Kevin Stringfellow
We are truly grateful.
2 years ago my wife and I had more debt then we could handle. I was recovering from Cancer and we were surviving solely on our social security. Everyday it seemed to get worse until it looked like we were going to have to sell our family home. Optimal Debt Solutions really changed our life, and Im not one to write something on the internet. They did exactly what they said they would; took 6 credit cards and settled for less then half of what we owed. More importantly, they gave us a single monthly payment we could afford. My wife wanted to make sure that Daniel Fisher received recognition, because he really took the time to hear us out again and again. Also, Nicole Pinn was wonderful. We are truly grateful.
- Douglas Zimmerman
If your serious about getting out of debt, call them, you have nothing to lose.
I was a client of Optimal Debt Solutions and I want to thank them for doing a great job and being an ethical company. I had misgivings about debt settlement and they were entirely wrong. First Choice did q wonderful job helping me get out of debt. They told me to make my payment for a set number of months and I would be out of debt. THAT IS EXACTLY WHAT HAPPENED. I want to thank Daniel Fisher who talked me off the ledge more then once. If your serious about getting out of debt, call them, you have nothing to lose.
- Sandy Beeman
If you need help, look no further.
Optimal Debt Solutions is a wonderful organization. My wife had run up our credit cards while seeing me through cancer treatment. We're both on social security, and when I was healthy, we quickly realized our fixed income was never going to get us out of debt. We were lost and scared. We didn't want to leave our family with our mess. We spoke to a Bankruptcy lawyer and that wasn't for us. My wife's sister had used Optimal Debt Solutions, so we called. We liked their A rating with the BBB, and everyone we spoke with truly wanted to help us, we were unique people more then we were "customers". After enrolling with Susan we ended up speaking with Daniel. And he made it straight forward, we make our payments for the period outlined in our contract and leave the rest to them. To our surprise we end up completing our program 5 months early and we received a large refund check to boot. If you need help, look no further. -Mr. &Mrs. Anonymous.
- Anthony Gardner
This is a exemplary Company. I have nothing but good and respectful things to say about the workers/ and or owner of this Business. Honest, dependable in what is told to you.
- joe curry
Wonderful company Everything that was promised was accomplished Good communication and notifications Highly recommend.
- rosa scott
I was very impressed
I was very impressed with the professionalism and the attentiveness of assisting me in clearing some of my smaller debts. Optimal Debt Solutions was amazing in working with me Tom start to finish.
- Carolyn Patton
This company has helped me change my life. They are caring and very helpful with every question I have ever asked them. I would highly recommend this company for any Debt Consolidation needs.
- Amber Zellner
They make it easy on you
They make it easy on you while they handle all the stress. It was convenient for me to communicate with them, phone or email and that's what I need as a working mom!
- Ma McNurlin
Great customer service
Great customer service. Rebecca Kelly provided exceptional service and and very instrumental in my success in the program.
- Novelette Riley
One of the most professional people I have ever dealt with..
Mark Webster is the guy who helped me.. One of the most professional people I have ever dealt with.. Every question I had he had the answer.. Thank you so much Mark
- Jimmy Bobinger
Nick was exceptional and very understanding of my Situation and went above and beyond to help me in anyway possible. Definitely recommend!
- Savanah Lusk
I am super excited to get started
Spoke to Nicole and she was super nice and helpful and knowledgeable I am super excited to get started
- Caitlyn Harp
I feel secure with this company.
Nicole Brooks was amazing she answered all my questions without hesitation. She was very welcoming and knowledgeable. I would recommend her any time. I feel secure with this company.
- Zoe Bee
I truly appreciated she's very professional and walk me through every process.
I decided it was time to clear my debt but then I didn't know where to turn in order to see who I owed and how much I owed and every time I put in how to clear my debt it brought me to different debt consolidators so I picked one out of the bunch and it was you guys the person that I spoke with was very helpful very honest she was very clear and precise I understood everything that we were doing and we're going to do I was left with no questions only answers which I truly appreciated she's very professional and walk me through every process that I needed to so I wasn't trying to guess at what to do and her name is Nicole
- nancee roll
She's a good worker and her customer skills are amazing. She is very nice .
Letty cockrum was helpful through the whole process, she took the time to explain everything to me step by step. She made my call very comfortable and fast. She's a good worker and her customer skills are amazing. She is very nice .
- malaysia hollinquest
Very professional. And did amazing work!
Mark Weber was awesome friendly and helpful. Very professional. And did amazing work!
- Tina Wilkins
- Hannah Czarnaski
- Shannon Schuler
I would recommend to everybody I know.
I talked Terra hintz and she was absolutely professional polite funny and a pleasure to talk to you I would recommend everybody I know who needed help with their debt to Terra
- Sonny Ochoa
Very nice and responsive
Very nice and responsive willing to help me super polite on the phone . Got me all set in a few minutes !
- Ashley finke
Nicole was very friendly and always willing to help.
Nicole was very friendly and always willing to help. She explained each step to me so I could understand it. Thank You
- vicky seward
- Hawa Anter
- Nikko Crespo
Nick was great and very knowledgeable about that program.
Nick was great and very knowledgeable about that program. Made me feel much better than I did before I talked to him
- Kristen Kukan
Thanks Abel for all your help and patience
- Janely Guzman
She also was very understanding and empathetic to my situation.
I had the great opportunity of speak with an awesome representative by the name of Terra. Terra was one of the best representative I've ever spoken with. She was very knowledgeable, pleasant, patient and kind!!! She also was very understanding and empathetic to my situation, I feel so much better since she helped me!! Thank you so much Terra!
- Mary Gary
Very professional and extremely helpful.
Letty, truly helped me with my situation. Very professional and extremely helpful.
- Ce Sullivan
Nicole was awesome!
- Mindy Morhardt
Amazing job done!
- Tony Horn
Terra was amazing and helpful.
Terra was amazing and helpful. I am so happy I can finally get me get debt free and placing my mind at ease. Thank you
- Princess Zayath
Great work you guys!
- Saray Hermosillo
Extremely polite and professional..
I spoke to Nicole Brooks and she went above and beyond to answer all of my questions she was extremely polite and professional... Awesome experience Thanks Again
- JIM Moore
- kristina mccullough
Great experience on the phone with Christie very knowledgeable and professional.
Great experience on the phone with Christie very knowledgeable and professional answer all my questions and concerns will recommend to family and friends great job
- Uncle Drew
It was a pleasure talking with you you are very understanding very kind.
It was a pleasure talking with you you are very understanding very kind and very sweet about it I am so happy that you were able to help me you made my day if I hear of anybody that needs help I'll definitely send them your way God bless you and have a very nice day Thank you very much Terry Kemp
- Terry Riggle
Nick was my representative and very knowledgeable and patient.
Nick was my representative and very knowledgeable and patient. He explained everything in detail and was a pleasure to work with for a debt solution.
- Lisa Smith
I spoke to Nicole brooks and she was very helpful.
I spoke to Nicole brooks and she was very helpful, she explained everything so clear and understanding and answered all my questions.
- Ana Baez
I highly recommend this company. Thank you Terra!!!!
Terra is awesome!!! I called in despair of needing help, once the call switched to Terra, it was on!! She is very patient and over the top helpful concerning the needs of others. She explained how the business works and told me things will get better from there. That statement hit home. That statement gave me hope for a way better future. I am very well pleased to know that there are people (angels) out there to help you. God and Terra knows my situation. I am more than honored to have a kindhearted person such as Terra to be an assistant during a difficult time. I'm very much please with this company. Faithfully speaking, I highly recommend this company. Thank you Terra!!!!
- Rushonda Britt
Nick was very professional he made me feel at ease with something I had no clue about.
Nick was very professional he made me feel at ease with something I had no clue about. He was cool and answered all my questions in a manner I could understand. Thanks Nick!
- Steve Santiago
Nichole was great and helpful. Thank you!
- Bamlak alemseged
Thanks for relieving my stress. Looking forward to this program.
Miss Christy was very helpful and made this process possible. She answered all my questions and I as very knowledgeable about this matter. Thanks for relieving my stress. Looking forward to this program.
- Raymond Brown
Nicole was very helpful and informative.
Nicole was very helpful and informative, made my day. Thanks Nicole.
- Yvette Phillips
I recommend him and his professional personality to anyone.
Mark helped me to get my life back on track. He is very professional and he was very patient with me. I recommend him and his professional personality to anyone. Thanks again Mark.
- David Engel
Thanks Optimal Debt Solutions.
I was so depressed and did not know where to turn when I got this email from a wonderful company and fantastic person Joy Nelson who walked me through their program to help people get out of crushing debt. Joy went the extra mile to get me organized and take at least half my bills off my back and I only need pay one payment per month instead of 6. Now I can at least breathe. Thanks Joy. Thanks Optimal Debt Solutions!!!!
- Charlotte Massey
Very nice, very helpful, and very understanding.
I called optimal debt solutions looking for guidance concerning a lean on my license, the lady I spoke with, Nicole, was I called optimal debt solutions looking for guidance concerning a lean on my license, the lady I spoke with, Nicole, was very nice, very helpful, and very understanding. Even though there was not much she could actually do for me, she still gave me advice based on personal experience, in doing so, she helped me more than she knows. Nicole, you are AWESOME! Even though there was not much she could actually do for me, she still gave me advice based on personal experience, in doing so, she helped me more than she knows. Nicole, you are AWESOME!
- David Moody
- Tony Walters
Nicole was great very professional and helpful.
Nicole was great very professional and helpful
- Gene Mceachearn
Great experience with them.
- Joanie Kelley
Nicole made me feel a bit more at ease.
I am very timid about these things due to having bad experiences with another company. However, Nicole made me feel a bit more at ease.
- Shelia Davis
- Cody Watson
Abel was great.
- Edidyer Ahumada
Nicole Brooks was absolutely wonderful.
Nicole Brooks was absolutely wonderful. She listened carefully to my needs without any judgement. She walked me through the whole process with ease and answered all of my questions. I really appreciated her patience, kindness and empathy. Thanks to her and First Choice, I feel a lot more confident about my future finances.
- NJ Zonis
Joy was excellent!
Joy was excellent! I was very comfortable through out the initial process!
- Lindsey Delair
Nicole Brooks is awesome, she really helped me out.
Nicole Brooks is awesome, she really helped me out...thank you Nicole Brooks and God bless you
- Greg AbdulKareem
Abel was very informative and courteous. Very helpful Carole Burton
- Carole Burton
- Hasina Allo
I found they were very helpful and reassuring
I found they were very helpful and reassuring
- Lynn Eickmeyer
Nicole was very knowledgeable about her job.
Nicole was very knowledgeable about her job and how to help out her client and got the job done
- Tyrone Allick
Very helpful professional and respectful.
I spoke with Nicole Brooks she was very helpful professional and respectful. Answered my questions without leaving me more confused then I was to begin with.
- Amanda Winters
- nichole robb
I’m so happy with my outcome.
Mark Webster was so helpful and understanding and I’m so happy with my outcome.
- Theresa Graham
Nick was very professional and honest.
Nick was very professional and honest. After reviewing my situation he offered me the best solution that would work for me and I chose the best program that was right for me. It was a pleasure working with Nick.
- Grace Stona
Great professional people.
- Amber Foreman
I would recommend the program to anyone.
I had loans and I didn't know which way to turn and I spoke to Nicole M Brooks and she was very helpful even though I was able to work out my situation on my own I would recommend the program to anyone who finds themselves in whatever situation they find themselves in.
- debra ladybug collins
Definitely recommend her!
Terra Hintz was exceptional & helped me out so much and explained everything to me in detail. Definitely recommend her!
- Esmeralda Aguirre
Really helped me figure everything out.
Abel answered my questions, and really helped me figure everything out
- Gabrielle Brandt
He is a wonderful person to work with.
Abel was very helpful and professional and answered all our questions. He is a wonderful person to work with.
- Lee Lavalley
- Jessie Bilal
I would highly recommend.
- stevan vlaykovich
He was professional but at the same time friendly.
Mark was very forthcoming with all information needed for me to make the decision to clear my debt. He was professional but at the same time friendly which gave me the confidence to start making my credit better. Thanks so much Mark.
- Victoria Lewis
Abel was Extremely professional.
Abel was Extremely professional helped me through a major crisis!
- Angelina Lara
Nicole was amazing very relatable and professional!
Nicole was amazing very relatable and professional! Made me feel at ease and not embarrassed about my financial situation. I feel confident that this was a great decision for my credit future.
- Mellie M
Abel was awesome.
Abel was awesome I thought I would’ve never been debt free but thanks to him I’m on my way to be and he made it so simple to be thank you Abel.
- Nicholas Ornelas
- Gregory Gary III
Terra was extremely helpful.
Terra was extremely helpful. She truly cared about helping me consolidate my debts and have a fresh beginning! Thanks.
- Rosa Olivera
Abel really made sure I was taken care of.
Abel really made sure I was taken care of. He answered all my questions, in detail and made me feel a lot better about my situation! Thank you!
- Abel Nightrhode
Such a great and helpful representative.
Such a great and helpful representative. Nicole Brooks explained the process to me with clarity and i understood the process of being in this program. Thank you so much nicole for being awsome! Looking forward to working with her and getting my credit score up!
- Abigail Remorin
Excellent service. I am so happy with Terra. Thank you
- Jesus Manuel Rosado Arencibia
Nicole Brooks was amazing.
Nicole Brooks was amazing. She was more than friendly and helped me understand how to move forward with this process. I was very impressed with her knowledge and her ability to quickly get the ball rolling within 10 short minutes we had completed the first steps. It was a very positive and peasant experience and I will definitely recommend her !
- Heather Hale
Very kind and did everything she could to help me.
I spoke with Nicole. She was very kind and did everything she could to help me. While my debt is not piled up enough to really need these services, I will definitely look into this in the future should I ever find myself in that position.
- Victoria Rogers
Nick was very professional.
Nick was very professional After reviewing my situation he offered me the best solution that would work for me It was a pleasure working with Nick.
- Shane Anderson
Nicole was such amazing help.
Nicole was such amazing help, she was super understanding and knowledgeable. I’m so happy she took my call today and excited to kick the debt away.
- Elluisa Docena
Able is amazing and extremely helpful.
Able is amazing and extremely helpful. Super personable and a huge weight off my mind.
- John Appleton
Able was great.
Able was great answered all my questions very helpful
- jesse delfin
Thanks for the help and awesome info!
Thanks for the help and awesome info!
- Ty Howard
Nicole was great.
Nicole was great I was having so many issues trying to find some help and I finally found it thanks to her and the team!
- Brad Zavala
Great customer service.
- Raamya Crow
Christy was fantastic.
Christy was fantastic. So patient because I don't do real well with new technology. But she patiently guided me. She is a keeper!
- Ruby Morales
I would highly recommend.
- Lasehll williams
Abel was great. Very professional.
Abel was great. Very professional.
- Ingrid Connelly
Abel was fantastic!
Abel was fantastic!
- Marcella Petko
Knowledgeable and professional.
- Coco Artistry
Highly recommend Abel.
Was very helpful with what I needed and got me at the balance I need. Highly recommend Abel.
- Jessica Allen
- david mcbride